Open Banking API performance

On this page you will find the status and API performance of Open Banking data holders, based on data from Australia’s most experienced CDR intermediary.

Open Banking API performance

Tracking Open Banking reliability and speed

A Data Recipient connects to a number of different APIs when collecting CDR data from a Data Holder. The faster these APIs reliably deliver the data, the better the user experience.

With over 30 Million Open Banking API calls in production to date, Frollo is in a unique position to track API performance for all brands that are currently live. We publish these performance metrics on this page every month.

Note: Brands are only included if they have a sufficient number of API calls to make a reasonable comparison.

Industry performance

The chart below shows the speed and reliability  of all Open Banking APIs that were live on the Frollo Open Banking platform (with enough API calls) in Q1 2022.

In July 2021 the number of live Data Holders was 11, this number has grown to 72 in April 2022. 40 of those Data Holders had enough API calls during the first three months of the year to be included in this graph.

Open Banking API performance - Speed and reliability july 21 to april 22
Click to enlarge

Performance by Data Holder

The section below shows the latest response time rankings by Data Holder, for the three most popular Open Banking APIs.

Transactions for Account API

Shows the end to end production response times for each brand as well as the average across all brands.

The Transactions for Account API enables a Data Recipient to request a list of transactions for a specific account. This can include:

Open Banking API performance April 2022 - Transactions for account API

Accounts API

The Accounts API provides basic information for a specific account, this can include:

Bulk balances API

The Bulk Balances API provides balances for multiple, filtered accounts.

Data holder status

When a Data Holders becomes ‘Active’ in the CDR registry, Frollo automatically tries to connect to them for Dynamic Client Registration (DCR). When that’s done, the provider is enabled in production for a selected group of users (often employees of the Data Holder) to perform Production Verification testing. Once everything works, the Data Holder will go ‘Live’ for consumers.

Live Data Holders are immediately available for users of the Frollo money management app and Frollo clients using the CDR Gateway.

Status overview

Status

Number of brands

Percentage

Meaning

🟢

Live

77

62%

Available for consumers to use in the Frollo consumer app and CDR Gateway

🟡

Active

32

26%

Registered on the CDR Registry and available for Data Recipients to connect

🔴

Not registered

15

12%

Not yet available for Data Recipients to connect. Most of these banks have exemptions and will go live at a later date

Status by brand

Brand

Status
86 400

🟢

Adelaide Bank

🔴

Afterpay Money

🟢

Alliance Bank

🔴

Arab Bank Australia

🔴

AMP

🟢

ANZ

🟢

ANZ Plus

🟢

Aussie Home Loans

🟢

Australian Military Bank

🟢

Australian Mutual Bank

🟡

Australian Unity

🟢

Auswide Bank

🟡

Bank Australia

🟢

Bank First

🟢

Bank of China

🟡

Bank of Melbourne

🟢

Bank of Queensland

🟢

Bank of Queensland Specialist

🟢

Bank of Sydney

🟡

Bank of Us

🟡

BankSA

🟢

BankVic

🟢

Bankwest

🟢

bcu

🟢

Bendigo Bank

🟢

Bell Potter

🟢

Beyond Bank

🟢

BNK Bank

🔴

Broken Hill Community Credit Union

🟡

Cairns Bank

🟡

Card Services

🟢

Central Murray Credit Union

🟢

Central West Credit Union

🟢

Citibank

🟢

Coastline Credit Union

🟢

Coles Financial Services

🟢

CommBiz

🟢

Commonwealth Bank

🟢

Community First Credit Union

🟢

Cuscal

🔴

Defence Bank

🟢

Delphi Bank

🔴

Dnister Ukrainian Credit Co-operative Limited

🟡

Easy Street

🟢

Family First

🟢

Firefighters Mutual Bank

🟡

Fire Service Credit Union

🟡

First Choice Credit Union

🟡

First Option Bank

🟢

Gateway Bank

🟢

Geelong Bank

🟡

GMCU

🟡

Goldfields Money

🔴

Great Southern Bank

🟡

Greater Bank

🔴

G&C Mutual Bank

🟡

Health Professionals Bank

🟡

Heritage Bank

🟢

Hiver Bank

🟡

Horizon Bank

🟡

HSBC

🟢

Hume Bank

🟢

Illawarra Credit Union

🟢

IMB

🟢

ING

🟢

Jetstar

🟢

Judo Bank

🟢

Kogan Money

🟢

Laboratories Credit Union

🟡

Lithuanian Co-operative Credit Society

🔴

LLL

🔴

Macquarie Bank

🟢

Macquarie Credit Union

🔴

ME Bank

🟢

MyLife MyFinance

🟡

Myer

🟢

Move Bank

🟡

MyState

🟢

NAB

🟢

Newcastle Permanent Building Society

🟡

Northern Inland Credit Union (NICU)

🔴

Orange Credit Union

🟡

PayPal Rewards

🟢

People's Choice Credit Union

🟡

Police Bank

🔴

Police Credit Union

🟢

P&N Bank

🟢

Qantas Money

🟢

QBANK

🟡

Qudos Bank

🟢

Queensland Country Bank

🟢

Rabobank Australia

🟢

RACQ Bank

🟢

RAMS

🟢

Regional Australia Bank

🟢

Reliance Bank

🟢

RSL Money

🟢

Rural Bank

🔴

SocietyOne

🟢

South West Credit

🟡

Southern Cross Credit Union

🟢

St. George

🟢

Summerland Credit Union

🟢

Suncorp

🟢

SWSCU

🟢

Teachers Mutual Bank

🟡

The Capricornian

🟢

The Mac Credit Union

🟡

The Mutual Bank

🟢

TMCU

🟢

Traditional Credit Union

🔴

Tyro

🟢

UBank

🟢

UniBank

🟡

Unity Bank

🟢

Unloan

🟡

Up

🟢

Virgin Money Australia

🟢

Volt Bank

🟢

WAW

🟡

Westpac

🟢

Woolworths

🟢

Woolworths Team Bank

🟡

The only end-to-end Open Banking platform

Open Banking Platform

A modular, end-to-end solution for Data Recipients

Collect

Connect to 90+ banks with an out of the box, customisable consent flow, data sharing dashboard and advanced user management portal.

Enrich

Categorise transactions, detect bills, classify merchants and verify income with market leading accuracy.

Experience

Plug & Play access to Open banking powered solutions for lending, personal finance management and customer onboarding.

Want to know more about Frollo’s Open Banking API performance monitor?